Qualities Found in Top Emergency Department Billing and Coding Partners

Wednesday, February 12, 2020

At PhyCon Incorporated, we’re proud to serve as the top choice in Emergency Department billing for clients throughout California, from medical billing solutions to coding and compliance areas that are vital for emergency rooms. We analyze everything from your medical billing records, to the profitability of your department.

We welcome and encourage comparisons of our ED billing service to other companies – we are confident that you’ll find that our services among the best. Here are some areas you may want to look at, to make sure you find the right emergency department billing partner. 

Compliance and Coding Capability

For starters, you need to ensure that you only consider only specialists in emergency medical billing as partners who are completely compliant with all HIPAA guidelines, which are vital for protecting both patient and provider privacy. Any company that has a history of not following such rules should not be considered.

In addition, it’s very important to learn about the billing codes and practices the company is using. At PhyCon, we’re always up to date on the latest medical coding practices, in addition to keeping an eye on updates that may be coming in the near future.  Some updates can add several new codes – a company that is not on top of these will not bill your account properly. 

Staff Experience and Client Base

You should also pay attention to the experience of the staff within a given practice management company and the clients they serve. Not only will understanding the client base give you a better understanding of how the company serves its client’s, it will also give you some insight into how responsive the company will be. When you have emergency department billing, coding, or any other needs, will you get the attention you need? 

Software Used and Insights Provided

Ask about the software being used for various emergency department billing and coding areas, and how this technology has changed in recent years – the answer should be that it is constantly changing and improving.  Ask about areas like cloud-based software and servers, and how easy it will be for you to quickly access information when you need it. Ask about dashboards that can quickly reveal answers and solutions.

Strong History and Reputation

Finally, in a general sense, it’s important to look into a company’s history and client experiences. At PhyCon, we’re thrilled to showcase our extensive history of happy clients and great reviews.  They will tell you we are great at delivering on our promises and go the extra mile to serve them.  

For more on what to look for in a medical billing and coding company, or to learn about any of our services, speak to the staff at PhyCon Incorporated today.